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Q. What made you engage with our AIC sponsorship advertisement?
A. Orana Conveyancing was experiencing a high amount of stress trying to back scan files in-house.
With our off site storage facility being full, staff consistently wasting time retrieving files, and the actual added cost of the storage itself, we started a DIY scanning project to save our files electronically to Leap, before arranging a contractor to securely destroy the hardcopies.
This process involved retrieving archive boxes back to our office from storage, then manually prepping and scanning each file. This was time consuming and resource intensive. It was also logistically cumbersome, we had to lug boxes up and down stairs at our premises, engage family members to assist, and often perform the task outside of work hours.
We struggled this way for a few years.
Then, I was reading the AIC newsletter and noticed an advertisement for Futuristic Digital. We immediately made contact to discuss cost, the process & how it works. Deciding it was great value, we gave it a go and have never looked back.
Q. Describe what you were trying to achieve by digitising?
A. We had been operating for 12 years and accumulated a lot of files where the information, notes, correspondence etc weren't necessarily in digital form. We could see it was best practice to digitise and that this would provide many business benefits and customer service enhancements. It would also protect us if there was a client dispute or a file was subpoenaed.
Adding to this our legal document retention period is 7 years, but what people don’t know is a further 7 year liability period also exists, so digitising was a smart move to make.
Beyond that, we were also looking for the productivity benefits of digital, easy and fast to access information. Along with the disaster recovery (fire, flood, vermin, mould, misfiles, lost information) protection afforded by cloud storage, knowing that it is secure and safe.
Q. Why did you see value in this service?
A. We are located in Dubbo and Futuristic Digital were very happy to service a regional area. They come and collect our archive boxes, store them while processing, scan them and return the digital files complete, securely and in a timely manner. We can even request unprocessed files by emailing the team, who scan and return them on the very same day.
This has provided a huge amount of relief and comfort knowing that our files are in safe hands and our staff can now concentrate on what we do best, leaving the team at Futuristic Digital to do what they do best.
It's a Win, Win, situation. We really can’t ask for more.
Q. How has this improved your business?
A. It saves time and ultimately money. We now waste less valuable time doing non-income producing tasks and more time on working on current files for current clients.
Overall its has helped us to be more efficient, more productive, more profitable and has also reduced business overheads.
Q. How would you describe the service you have received?
A. Futuristic Digital do an excellent job. They are on time, professional, thorough, and their communication is on point. This all combines to make it very easy to do business with them.
Q. Would you recommend Futuristic Digital?
A. ABSOLUTELY!
Lets talk about keeping your closed matters in digital format.
Why? because, it's about efficiencies that drive the profitability in your practice.
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Did you know when it comes to Legal and Conveyancing an electronic scanned copy of your documents complies as a way of keeping your practices records in archive form? Plus, Its more cost effective and you will reap the business productivity benefits.
With many of your files you're already doing it. Do you use Leap, Smokeball or some other platform? You've likely got a whole heap of attachments that you have saved across from email or scanned and saved one at a time sitting in your system. You'll also have a physical working file sitting on your desk in a manila folder which upon settlement you archive and store for 7 years, You many even have a further 7 year liability period after that. You might also have a storage shed full of boxes, be running out of storage space, or your valuable office space could be jam packed with filing cabinets and overflowing files. This is where Futuristic Digital can help! Futuristic Digital offer a specialised service to the conveyancing and legal Industry via one off scan jobs, large back scanning projects or ongoing monthly pick ups to keep clients up to date. You can also pass on a digital document retention fee to clients to cover costs. If you would like to find out more read on or enquire today to chat with one of our friendly staff. |
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Julie Fox - Fox Stevens Conveyancing. |
Ben Stevens - Stevens Conveyancing. |
Kerry Martin - Kerry Martin Conveyancing. |
Ann Blannin-Ferguson J.P., ABF Conveyancing. |
What is our approach
1. Just a few files from $10 ea.
If you only have a small amount of files to scan we can scan them from $10 each. This can be even more cost effective if you have mulitple boxes of files for us to process. |
2. Monthly Collection of 1-20 Archive Boxes
Each month your firm will close/archive numerous matters. These go into boxes and end up in storage often costing up to $70 per file to store for 7 years at a facility like FileMan, Grace or Kennards. Our service allows for as little as one box. This enables you to keep on top of documentation as its ready to archive. |
3. Digital Conversion Projects of 20-1000's of Archive Boxes
Wanting to digitise your business? We cater for an all at once approach 'or' bite size chunks to suit your cashflow and timeframes. With large jobs we also tailor pricing based on several variables allowing for reduced unit costs dependent on the scale and complexity of the project. |
About our service
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